Terms and Conditions

Terms and Conditions

Welcome to Hello Hikers! Please read these terms and conditions carefully before using our website or purchasing any products or services from us. By using our website or purchasing any products or services from us, you agree to be bound by these terms and conditions. 

Introduction

These terms and conditions (the “Terms”) apply to the use of the Hello Hikers website (the “Website”) and the purchase of any products or services from us. The Website is owned and operated by Hello Hikers, LLC (“Hello Hikers,” “we,” “us,” or “our”). 

Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. We will post any changes to these Terms on the Website. Your continued use of the Website or purchase of any products or services from us following the posting of changes to these Terms constitutes your acceptance of those changes. 

Services

We offer a variety of services on the Website, including but not limited to hiking gear, apparel, and guided tours. All services are subject to availability, and we reserve the right to modify or discontinue any service at any time without notice. 

Orders and Payment

  • When you book your tour package on the Website, you are making an offer to purchase the services in your order. We reserve the right to accept or reject any booking at our discretion. If we accept your booking, we will send you a confirmation email/message with the details of your booking.
  • You agree to pay the price as discussed, for any services that you booked from us. The price of each package/service will be listed on the Website at the time you place your order. We may change the prices of our services at any time without notice.
  • We accept payment by credit card, debit card, and other payment methods that may be available on the Website. By providing payment information, you represent and warrant that you are authorized to use the payment method you provided.

Refunds

We want you to be completely satisfied with your booking from us. If for any reason you are not satisfied with your booking, you may cancel it before 30 days of the tour/departure date for a full refund or exchange, subject to the following conditions: 

The booking  amount will be deducted along with transactional charges.

You must provide proof of booking

Please contact us at contact@hellohikers.in to initiate a return or exchange. 

Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Hello Hikers or its content suppliers and is protected by India and international copyright laws.

You may not copy, modify, distribute, or display any content from the Website without our prior written consent. You may not use any trademarks, service marks, or trade names on the Website without our prior written consent. 

Disclaimer of Warranties

We make no representations or warranties of any kind, express or implied, regarding the Website or the products or services offered on the Website. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be error-free or that access to the Website will be uninterrupted. We do not warrant that the products or services offered on the Website will meet your requirements or that they will be free from defects. 

Limitation of Liability

  • In no event shall Hello Hikers or its affiliates, directors, officers, employees, agents, or licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the products or services offered on the Website.
  • To the maximum extent permitted by law, our liability for any claim arising out of or in connection with the use of the Website or the products or services offered on the Website shall be limited to the amount paid by you for the products or services in question. 

Indemnification

You agree to indemnify, defend, and hold harmless Hello Hikers and its affiliates, directors, officers, employees, agents, and licensors from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website or your violation of these Terms. 

Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of the State of Uttarakhand, without giving effect to any principles of conflicts of law.
  •  Any dispute arising out of or in connection with these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Dehradun, Uttarakhand.

Entire Agreement

These Terms constitute the entire agreement between you and Hello Hikers with respect to the use of the Website and the purchase of products and services from us. These Terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Hello Hikers with respect to the Website and the purchase of products and services from us. 

Waiver and Severability

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms shall remain in full force and effect. 

Contact Us

If you have any questions or concerns about these Terms or the use of the Website, please contact us at contact@hellohikers.in. 

Modifications to these Terms

Hello Hikers reserves the right to modify these Terms at any time. Any such modifications will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of the modified Terms constitutes your acceptance of the modified Terms.

It is your responsibility to review these Terms periodically to stay informed of any changes. If you do not agree with any modifications to these Terms, you must immediately stop using the Website. 

Termination

Hello Hikers may, in its sole discretion, terminate your access to and use of the Website without notice and without any liability to you or any third party. Upon termination, you must immediately cease using the Website. 

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Hello Hikers’ prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Hello Hikers may assign or transfer these Terms, at its sole discretion, without restriction.

Headings

The headings used in these Terms are for convenience only and do not affect the interpretation of these Terms. 

Thank you for reading these Terms and Conditions. By using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

 

Last updated: April 12, 2023.



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